Checkout PayPro latest publications, upcoming events and industry news. Get insights, best practises and strategies for selling Software, SaaS and Cloud products online.

Inspiration of the month

5 reasons why SaaS companies should outsource automatic recurring billing

SaaS start-ups are always faced with the dilemma on what to do with their recurring billing solution; to develop their own or outsource? By simply taking a fugitive look at processing rates, many businesses would go for their own solution. But is it really cheaper? Find all the answers in this article.

6 eCommerce mistakes to avoid when selling software online

The following article will give you insights on how to avoid most common ecommerce mistakes and achieve your product sale goals with the minimum of fuss.

Read best practises of managing your:

• Domain
• Checkout
• Product branding
• Product shopping experience
• Value proposition
• Customer service

Customer retention: exit surveys best practices

Every subscription business is confronted with churn. No business likes to see their customers leaving, but no matter how exceptional the service is, the customers still end contracts, quit buying and migrate to competition. Even if this happens, not everything is lost.

In this article PayPro reveals a guide on establishing successful exit surveys and covers each step of the strategy:

• The format
• Invitation to take the survey
• How to win them back

White Paper

Tackling SaaS Churn

SaaS companies are often confronted with churn problem after the start-up phase. Yet, surprisingly there is no widely accepted way to calculate churn. Ignoring this problem can be painful for a company on a medium and long run.

Get PayPro white paper to gain insight on:

• The nature and triggers of churn
• How to calculate churn and align data correctly
• The impact of churn on KPI's and long-term company growth
• Service industry best practices in churn management